How can we help?

Tap Post a job, choose the type of trade, describe what needs doing, add up to six photos, and pick your parish or a saved address. Matching trades are notified straight away.

Yes. Posting jobs, getting quotes, chatting and booking are free for homeowners. You pay the trade directly for the work.

Before a trade can quote, our team checks their public liability insurance, relevant qualifications and photo ID, and for off-island businesses their licence to trade in Guernsey. We re-check documents when they expire. Verification is a useful check, not a guarantee, so always agree the price and details before work starts.

Only after you book them. Before that, trades see the job description, photos and your parish. Your address is shared only with the trade you book.

Open the booking and tap Cancel booking, or message the trade in the chat to agree a new time. If you cancel, your job reopens so other trades can quote again.

First message the trade in the app; most problems are sorted that way. If that doesn’t work, email us with the job title, the trade’s name, what happened, and any photos. We’ll look into it and can suspend trades who break our terms.

Create a business profile, choose your trades and the parishes you cover, then upload your insurance certificate, qualifications and photo ID in the app. We aim to review documents within [2 working days]. You’ll get a notification when you’re verified.

Starter is free and includes 3 quotes a month. Pro gives you unlimited quotes, your calendar and priority in search. Premium adds quote and invoice tools and extra team logins. Current prices are shown in the app.

Go to Account → Plan and choose Manage subscription. Your plan stays active until the end of the period you’ve paid for.

Yes, once per review. Keep it polite and factual; your reply is public. If you think a review breaks our terms, email us and we’ll look at it.

In the app, go to Account → Settings → Delete account. Full details are on our account deletion page.

Email us from your registered email address and we’ll send it within one month. See our privacy policy for all your rights.